Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you register for our services, fill out forms, or contact us. This may include your name, email address, phone number, company name, job title, and business address.
Business Information
For our trade and logistics services, we may collect business-related information such as import/export details, shipping information, financial data related to transactions, and documentation required for international trade.
Technical Information
We automatically collect certain technical information when you visit our website, including IP address, browser type, device information, pages visited, and usage patterns through cookies and similar technologies.
How We Use Your Information
Service Provision
We use your information to provide our core services including export/import facilitation, global logistics, IT services, research & innovation, international trade & investment, and business services & solutions.
Communication
We may use your contact information to send you service-related communications, updates about our services, newsletters, and responses to your inquiries.
Legal Compliance
We may use your information to comply with applicable laws, regulations, and legal processes, particularly in international trade and customs requirements.
Business Operations
We use collected data to improve our services, conduct analytics, prevent fraud, and enhance security measures across our operations in the UK, Senegal, and Turkey.
Information Sharing and Disclosure
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, such as logistics partners, payment processors, and technology providers, under strict confidentiality agreements.
Legal Requirements
We may disclose your information when required by law, court order, or government authorities, or when necessary to protect our rights, property, or safety, or that of others.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction, subject to the same privacy protections.
International Transfers
Given our global operations, your information may be transferred to and processed in countries other than your own, including the UK, Senegal, and Turkey. We ensure appropriate safeguards are in place for such transfers.
Data Security
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Breach Notification
In the unlikely event of a data breach that poses a risk to your privacy, we will notify you and relevant authorities in accordance with applicable laws and regulations.
Your Privacy Rights
Access and Correction
You have the right to access, update, or correct your personal information. You can do this by contacting us using the information provided below.
Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Deletion
You have the right to request deletion of your personal information, subject to certain legal and business requirements.
Opt-Out
You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
Cookies and Tracking Technologies
Cookie Usage
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser.
Analytics
We may use third-party analytics services to help us understand how our website is used. These services may collect information about your use of our website and other websites.
Contact Us About Privacy
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date.